Table 2 Topic guide with the key questions

1

How was your experience using the educational tool to learn about diabetes management?

2

Was it useful? Please explain. (Perceived Usefulness)

3

Was it easy to use? Please explain. (Perceived Ease of Use)

4

We may want to make this educational tool widely available to our patients with diabetes.

What are your views on that? (Attitude Toward Using, Behavioural Intention to Use)

5

We may want to develop other web-based educational tools, to help educate our patients about their illnesses. What are your views on that?

6

Do you think it is better to use these tools before or after seeing the doctor?

(Implementation)

7

Is there anything else you would like to share?