WHO | France | Germany | Italy | Netherlands | New Zealand | Norway | Poland | Portugal | Romania | Spain | Sweden | Switzerland | Turkey | United Kingdom | US | |
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For all patients: Explore alternatives to face-to-face consultations | ||||||||||||||||
- Consultation by phone | x | x | x | x | x | x | x | x | x | x | x | x | x | x | x | |
- Consultation by telemedicine | x | x | x | x | x | x | x | x | x | x | x | x | x | |||
- Dedicated phone centre (for information and/or medical advice) | x | x | x | x | x | x | x | x | x | x | x | x | x | x | ||
For all patients: If face-to-face consultations occur | ||||||||||||||||
- Schedule consultations | x | x | x | x | x | x | x | x | x | x | x | x | x | |||
- Provide dedicated time slots for COVID-19 patients | x | x | x | x | x | x | x | x | ||||||||
- Ensure a short waiting time | x | x | x | x | x | x | x | x | ||||||||
- Reschedule if the patient develops respiratory symptoms | x | x | x | x | x | x | x | x | x | x | x | |||||
For non-COVID-19 patients | ||||||||||||||||
- Postpone elective procedures and non-urgent outpatient visits | x | x | x | x | x | x | x | x | x | x | x | until 27/04 | x | x | x | |
- Cancel group healthcare activities | x | x | x | x | x | x | x | until 27/04 | x | x | ||||||
- Maintain mandatory vaccinations | x | x | x | x | x | x | x | x | ||||||||
- Initiate telephone contact with the patient | x | x | x | x | x | x | x | x | x | x | x | x | x | |||
- Accept the renewal of drug prescriptions by pharmacists | x | x | x | x | x | x | ||||||||||
For COVID-19 patients | ||||||||||||||||
- Remote consultation for initial diagnosis | x | x | x | x | x | x | x | x | x | x | x | x | x | |||
- Remote consultation for monitoring | x | x | x | x | x | x | x | x | x | x | x | x | x | x | ||
- Contact patient between days 6 and 8 for monitoring | x | x | x | x | ||||||||||||
- Contact risk group patients daily | x | x | ||||||||||||||
- Contact patient until recovery | x | x | ||||||||||||||
- Develop assessment protocols for COVID-19 patients | x | x | x | x | x | x | x | x | x | x | x | x | ||||
- Develop protocols for rapid triage | x | x | x | x | x | x | x | x | x | x | x | x | ||||
- Online tools for patients | x | x | x | x | x | x | x | x | x | |||||||
- Online tools for healthcare professionals | x | x | x | x | x | x | x | x | x | x | x |