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Table 3 Rotated factor matrix of the analysis of the post consultation version of the GPAQ

From: The General Practice Assessment Questionnaire (GPAQ) – Development and psychometric characteristics

Item

Component 1

Component 2

Component 3

Receptionists

.231

.522

-.061

Availability of specific GP

.071

.840

-.052

Availability of any GP

.156

.755

-.025

Waiting times at surgery

.210

.625

-.072

Continuity of care

.295

.593

-.052

GP questioning

.836

.236

-.080

GP attention

.878

.214

-.098

GP putting you at ease

.734

.156

.020

GP involving you in decisions

.786

.182

.012

GP explanations

.845

.188

-.042

GP spending time with you

.815

.241

-.113

GP patience

.869

.190

-.061

GP caring and concern

.863

.204

-.101

Able to understand your problem

-.077

-.061

.822

Able to cope with your problem

-.065

-.066

.927

Able to keep yourself healthy

-.044

-.077

.781

  1. GPAQ includes a mix of report and evaluation items. Only evaluation items are included in the scoring of GPAQ and were used for the factor analysis. Cases with missing data on any of the included variables were excluded from the analysis (analysis included 119467 from 190038). It should be noted that some data is not completed (and are therefore 'missing') because the items are not appropriate to the individual patient.