From: A qualitative evaluation of New Zealand consumers perceptions of general practice nurses
Theme | Sub-themes |
---|---|
Satisfaction with practice nurses: “they are first class” | a) Being valued: “She listened to me and treated me like a person” |
b) Developing relationships: “You build up a rapport with them” | |
Confidence with practice nurses: “she knows what she’s doing” | a) Appreciating practice nurses’ knowledge: “They explain things and that sort of puts me at ease” |
b) Appropriate referral : “I know she’d get the doctor” | |
Confusion with the practice nurse role: “when you say a practice nurse, I’m a little bit unsure what you mean” | |
Appreciation of Practice Nurse accessibility: “It makes it a lot easier for me” | a) Being readily available "I don't have to wait around" |
b) Affordable care: So easy on my funds |